Towards building a user-centric digital public sector
European Week of Regions and Cities


Brussels, Belgium

SQUARE - Brussels Convention Centre, Room 311

10 October 2018

rue Mont des Arts
1000 Brussels
The technological revolution holds great promise in transforming public services and how governments respond to citizens’ needs, but authorities face many challenges in the processes of transformation. This workshop is a platform to showcase and discuss these changes, by bringing together key insights from ESPON, Interact, Interreg Europe, URBACT and the Urban Agenda Partnership on Digital Transition. See how some national, regional and local authorities have bridged the digital gap, through adopting new technologies, legislation and policies, upskilling staff, engaging private sector and citizens as well as using data and social media. Continue your journey towards a user-centric digital government!

Register for this workshop at the European Week of Regions and Cities


Presentation Laurent Frideres

  • Acrobat Document | 609KB

Presentation Veronika Manova

  • Acrobat Document | 747KB

Presentation Gianluca Saba

  • Acrobat Document | 935KB

Presentation Emilia Stojmenova

  • Acrobat Document | 791KB

Presentation Monika Tanaka

  • Acrobat Document | 572KB